Sandwell council rent payment Please use Internet Explorer 9 or higher. This fee may be returned if the lease does not proceed purely as a result of reasons beyond your control, but this will be at the Council’s absolute discretion. Rent Payment Details The Smoke Detectors must be tested on the day the Tenancy starts * * Legal Requirements - Remember, failure to serve any of these documents means that you are unable to serve a Section 21 on your tenants to end the tenancy. 26 Feb 2025. Already registered? Log in to your account Not registered? Sign up for a MySandwell account to manage your service requests and accounts with us. Please be aware as of 1 May 2024, leasehold_services@sandwell. Alternatively you can make payments over the phone. As it may be five weeks until your first Universal Credit payment, this may put you into rent arrears. This is because in 2024/25 there are 53 Mondays in the year. View leasehold charge balances. You will also need your rent account number. Ask your work coach for an advance payment - this will help you to manage until you get your first Universal Credit payment, but it will have to be repaid from your future payments. This system is more commonly known as 'choice based lettings' (CBL) To apply to rent a council property you will first need to join the housing register. (Please note we do not need to see original documents, photocopies are acceptable). Payment to cover costs of your removals and packing (supplied by Sandwell Council) Payment to clear any recent rent arrears owed to Sandwell Council; One week rent overlap; Disconnection and re-connection of washing machine; Disconnection and re-connection of telephone; Fitting of carpets (existing and new) up to the value of £100 We have garages available to rent across the Borough. If you have been made homeless outside office hours call 0121 569 6883. Please note that the forms do not show you how much each instalment will be. Calling all tenants! Do you pay your rent by: Phone Card Payment Online At the Post Office At a Council office or By standing order? If you If you are having trouble with paying your leasehold bills please email us on leasehold_services@sandwell. Creating an account saves you time with auto-completion of your contact information when This browser version is not supported. In April each year, you will receive an invoice for your garage rent. . Direct Debit is the safest and easiest way to pay your rent. The Council’s tenancy conditions state that customers should pay their rent on time. Highways extent enquiry; BID (business improvement district) contribution; Houses of multiple occupancy licence fees; Street naming and property numbering; Garage payments; Alternatively you can make payments over the phone. If you move house, it's important you tell us as soon as possible so we can send you a bill for Council Tax. my. For Leaseholders. With a Direct Debit you tell your bank or building society that you want us to take your monthly rent payments direct from your Use these links to pay your bills quickly and easily online. 13: £642. Looking for something? Menu. This browser version is not supported. Your bill is payable in full on the date specified on your bill. 30pm and Advance payments. You can pay via the following payment methods: Cash. uk or call us on 0121 569 5203. You can pay Payments can be made for: Council Tax. If you need independent support with the use of direct payments, please contact Ideal for All or phone 0121 558 5555. 47: Next page: Terminating a garage Facebook; Twitter; Instagram; Youtube; 2025 Contact details. If you are homeless or at risk of losing your home you can get free advice and do not have to be a Sandwell tenant to use the service. Whether you live in a council property, rent privately, or own your own home, the service is available to anyone who needs it. It is very important that your keep up to date with rent payments. Normally housing costs are paid to you. If the service you require is not listed below please try here It's really easy to register for a MySandwell account. Before receiving a summons The 53-week rent year – what it means for Council tenants and your rent This year is known as a 53-week rent year, which means your rent will be charged 53 times instead of 52. rents_admin@sandwell. By default, the Period Start date is the Tenancy Start Date Do you pay your rent by: 🟢 Phone 🟢 Card Payment 🟢 Online 🟢 At the Post Office 🟢 At a Council office or 🟢 By standing order? If you Sandwell Council has revealed it plans to increase social housing rent by 2. If your rent gets behind – it can lead to all sorts of problems. What happens if I can't pay the rent? If you are unable to maintain payments for your garage you should contact us to discuss your circumstances. The Rental Exchange is a way to strengthen your credit report without you needing to take on new credit. Please note that payment days and dates may change slightly around bank holidays, Christmas and Easter. Change of Address. The ways to pay will be by: Paying your invoice through MySandwell; Telephone - 0300 456 0514 for the automated payment line or; Telephone - 0121 737 5131; Standing Order; By How does renting from a private landlord differ from renting council or housing association properties? These properties differ from council or housing association properties in that they are usually individual houses or flats, or houses turned into flats, not whole blocks or rows of houses. To get a rough idea of what the instalments will be please use our instalment calculator. Bins and recycling; Schools and learning; Jobs; Council tax; Leisure, parks and events; Gross Rent £ 108. Skip to content Skip to navigation The council have a weekly advertisement of properties available to rent. Sandwell Council is inviting residents to a series of roadshows across the borough to talk about health and wellbeing. What is a community alarm? The council have a weekly advertisement of properties available to rent. You can use your MySandwell account to view your Sandwell council tax, benefits and business rates or housing balances, make payments, request services, report problems and track any enquiries you put in to the council. Sandwell Council has teamed up with Big Issue Invest, part of the well-known Big Issue Group, and Experian to take part in the Rental Exchange. You may get help with all or part of your rent. Benefit Claims. From the MyAccounts area, you can view your balances and otherwise manage a number of payment accounts for Sandwell Council services. Before receiving a summons So that we can process your claim as quickly as possible you need to provide evidence of your circumstances. View my Council Tax and Benefits. Bank account: Make sure you have a bank account or a similar account so you can receive payments. The app is free and available to download from either the Apple App Store or Google Play Store. MySandwell provides a range of online services for residents including council tax, housing, and benefits. 13: For per week *53 weeks for invoice Incl. 4 What is a shortfall A shortfall between the rental liability and payment of Housing Benefit or payment of Universal Credit (Housing element) can occur due to: • The rent determined by the Rent Officer / Local Housing Allowance Get your rent account into credit now, pay a little extra on top of your current rent now to reduce the risk of being in arrears when you are switched over to Universal Credit. Cheque. Sandwell Council tenants/occupants of Sandwell Council properties and leaseholders : £12. Housing - all other enquiries 0121 368 1166. Think Direct Debit: It’s the quickest and easiest way to pay your rent. If tenancies change in properties that you own, it's important you tell us as soon as possible so we can send bills for Council Tax. You can also pay your Council Tax over 12 instalments. Find out how to get in touch with Sandwell Council outside of normal office hours; Environmental 0121 368 1177 Highways services 0121 368 Visit our council housing webpages to help you find a home, report a repair online, pay rent and find out lots of useful information for tenants. uk or call us on 0121 569 2266. 7 per cent from April – meaning households will pay between nearly £120 and £150 more next year. Accounts you can view and manage are: For My Rent Statement - To generate an Account Statement, enter a Period From date and Period To date, then click the Submit button. Apply for Discretionary Housing Payment. Managed payments. View account balances, when payments are due and payment For a safe, hassle-free way to pay your rent we recommend direct debit as a preferred payment method. Make payments. uk with your name, address, rent account number and state the new date or frequency you would like. 00 This browser version is not supported. Sandwell pensioners who received a letter from the council before Christmas with a £200 payment are being reminded to make sure they cash it in by the middle of March. Report tenants moving into or out of your properties online with our tenancy change form. It is crucial that you keep a proper written record of any payments received as well as missed payments. Universal Credit is the new benefit which can include an amount to cover your rent. The scheme enables us to share details about the rent you pay with Experian monthly. Tenancy change. Please note that even if a tenant is claiming benefits, arrears are still the responsibility of the tenant, not the local authority. www. This number Other payments. Rent arrears. Garden waste collections return. Check the latest advice on Covid-19 → Report a repair Repairs UpdateSince Calling all tenants! Do you pay your rent by: Phone Card Payment Online At the Post Office At a Council office or By standing order? If you choose not to pay by Direct Debit, we want to hear from you. If you prefer to pay in instalments, this should be done by Direct Debit. This will help us to understand why some tenants aren't keen on Direct Debit. Published on 17th April 2023. See when benefit payments are due. After downloading the app and logging in for the first time, you can choose to quickly login in future using smartphone features such as biometric scanning or facial recognition. We just need your name, your home address and email address. If the documents we need are not provided, we will contact you and a decision on your claim may be delayed. Always keep a record of money you have paid. uk includes information about the council, planning, leisure centres, bin collections, council tax, licensing, schools and other council services. There’s no set amount of Housing Benefit and what you get will depend on whether you rent privately or from a council. Your Housing Benefit will be paid every week directly to your rent account with Sandwell Housing It will be paid weekly on a Friday. With a Direct Debit you tell your bank or building society that you want us to take your monthly rent payments direct from your account. Postal order. This has a housing element to help with rent. The most you can get as your UC housing element is: - £387 if you have 1 spare room - £337. Most people should do this as part of a claim for Universal Credit. Once we have all of the details, we will send Already registered? Log in to your account Not registered? Sign up for a MySandwell account to manage your service requests and accounts with us. Business rates (NNDR) Benefit overpayments. Council Tax / Business Rates. Your rent is an important part of your tenancy and paying it should be a priority as it keeps you and your family in a safe and secure home. Access your rent account online . If you have any difficulty in paying the amount of Council Tax due, please contact call us on 0121 368 1155 , as it is often possible to offer an alternative payment arrangement. To prepare for Universal Credit you should start making small, affordable payments towards your rent account to build a credit on your account. This fee will be used towards the Council’s initial legal fees. Having trouble paying your rent? If you are having trouble with paying your rent, we can advise you. VAT; Non-Council tenants/occupants: £12. Anyone who pays rent to the council, a private landlord or a housing association can make a claim for help with their rent payments. “We are a caring council, and this budget protects vulnerable people and sets us up to deliver our ambitious plans for Sandwell. This is the total amount of rent that you owe your landlord on a weekly basis. We’ve launched a new MySandwell App to make council services more accessible than ever. Leasehold Handbook Residents can subscribe to the 2025 garden waste collection service by completing the online garden waste subscription form on the council's garden waste webpage. Find out about getting help to pay your rent; Report a change in circumstances; Understanding your Housing Benefit award notice; Understanding your Council Tax Reduction award notice; Can't find what you need here? See other ways to get in touch. If a landlord believes that a tenant in Sandwell has started to receive Housing Benefit, but is not using it to pay their rent, they can report this directly to the council on an online form. Council Tax amendments will be actioned and enquiries responded to within 4 weeks. Select a service from the boxes below then scroll down to see the online forms. Your Council Tax is normally payable in ten monthly instalments, starting on 1 April each year. You get universal credit (UC). Please note if the tenancy change is more than 14 days ahead of today’s date do not complete our online tenancy change form. If you already have a Direct Debit set up and you want to change the date of collection to either the 1st, 5th, 10th, 15th, 20th, 26th or 28th monthly, or to a weekly or 4 weekly (Friday only) collection, please email rent_accounting@sandwell. You can make payments through our automated telephone service - 0300 456 0514. More than 94% of families in Sandwell get first choice of primary school. The aims of the policy are Apply for Discretionary Housing Payment. 4 Mar 2025. uk) or by phoning 0121 368 1166. The £40 annual subscription fee covers 20 collections of garden waste which start the week commencing 10 or 17 March and run to December 2025. Set up direct debits & make payments. You can pay by cash, cheque (made payable to ‘Sandwell Council’ or postal order at any Post Office. This document sets out Sandwell Council’s policy towards compensating tenants who have been permanently moved out of their home because of improvement or redevelopment works carried out by Sandwell Council. The details we hold for you are: (main contact is shown in red) Payment arrangements. You should change your payments to make sure that your rent account is kept up to date. Oracle invoices. gov. Payments are made automatically, so bills are never forgotten, lost in the post or delayed by postal problems and there's no risk of late payment charges; Organisations using the Direct Debit scheme have to pass a careful vetting process, and are closely monitored by the banking industry; The Direct Debit Guarantee protects you and your money. If you are a landlord and your tenant has not paid their rent using their Housing Benefit, the council may be able to make future Housing Benefit payments directly to you. Print rent statements. For more information, email us at sandwell_enquiry@sandwell. Sandwell Council. Sandwell Council’s 2025/2026 budget has been approved by full council. Review account information. If you are having difficulty in paying your rent your landlord can ask for the rent be paid direct to them. If you are a Council tenant, the rent you pay covers the cost of providing your home and other services such as repairs and maintenance. Final reminder issued on £200 payments for Sandwell pensioners. Council Tenants. Payment Options . “We want our borough to be a great place for children to grow up. sandwell. You must quote Sandwell Council’s account number 69624097 and the sort code is 60-15-39. Your rent is £450 a month. 50 if you have 2 spare rooms. This payment is non-refundable and will be required if you are successful with your offer of rent following the sealed bid process. If at the point you try to bid for a property you have the following message: Anyone who pays rent to the council, a private landlord or a housing association can make a claim for help with their rent payments. Facebook If you are struggling with your rent payments and/or suffering financial hardship, then you should contact the Rents Team on 0121 737 5148 to discuss your circumstances. 74 per week (inclusive of all applicable charges) www. If you require support with your Council Tax, then you must make a claim for Council Tax Reduction separately as this will be paid by the Council. If you ever make cash payments, make sure you get a receipt. If you pay your rent monthly this is converted to a weekly figure If, for any reason, you are overpaid Council Tax Reduction, the amount of the overpayment will be added to your ongoing Council Tax account, and you will be sent a revised Council Tax bill. You can check the balance on your rent account before you pay. Please can you take the time to check we hold the latest contact details for you. The council has a Discretionary Housing Payments Policy which is reviewed every year. You can also make payments over the phone on 0300 456 0514 or make a payment online. If you would like to do this, please contact us or write to us at Sandwell Council (Benefits and Cheaper broadband and phone bills Free childcare places Household Support Fund Anyone who pays rent to the council, a private landlord or a housing association can make a claim for help with their rent payments. Debit card (Maestro, Solo We fit alarms in the homes of vulnerable and disabled people in Sandwell to help them remain independent in their own home. Some people cannot claim Universal Credit. 3. More than 94 per cent (94%) of parents and carers have been offered a place for their child in Reception at their first preferred school, an increase of two per cent on last year in Sandwell. Please be aware that we can only discuss a benefit claim with the person claiming the benefit. Sandwell Council’s The system we have to use to raise invoices does not allow weekly / monthly direct debit payments. Once you are registered and if you meet the right criteria you can 'bid' for a property. • Universal Credit reclaims of payments on account • Council Tax Reduction. If you are struggling to pay your Council Tax you may find it useful to use the forms below to make an arrangement to pay. Apply for Universal Credit If you are a Council tenant and require support with your Universal Credit claim then please contact Sandwell Council’s Rents Team on 0121 737 5148 between Monday to Thursday 9am – 5. You should provide a rent statement as evidence of arrears. Payment arrangements. You can set up a Direct Debit online or make a payment by other methods via your MySandwell account (www. When you submit a claim for Universal Credit, the Department for Work and Pensions will notify Sandwell Council. One Stop Shop, Sandwell Council House, Oldbury. If you live in a Sandwell Council property you can pay your rent by Direct Debit, by telephone on 0300 456 0514 or online. You can use our online service to see your Council Tax bills and payment history and see your weekly benefit entitlement and payment dates. Customers will be required to quote their customer reference number. Tenancy Statement Details - Date: Year / Week: Transaction: Comment: Credit: Debit: Balance Total: 0. We want to make Sandwell a cleaner, greener and safer place to live and for our residents to live longer in good health. uk. A guide to making a payment to Sandwell Council over the telephone. Still need help? Contact us to discuss what to do if you are having problems paying your rent or Council Tax. Important Notice Please note we are experiencing intermittent issues with bidding which has been reported and is being investigated. You can report rent arrears online. View your rent balance. Paying by Direct Debit. If Direct Debit is the safest and easiest way to pay your rent. Skip to content; Skip to main navigation; Sandwell Council. You can use your MySandwell account to view your Sandwell council tax, benefits and business rates or housing balances, make payments, request services, report problems and track any Sign up for a MySandwell account to manage your service requests and accounts with us. 4 What is a shortfall A shortfall between the rental liability and payment of Housing Benefit or payment of Universal Credit (Housing element) can occur due to: • The rent determined by the Rent Officer / Local Housing Allowance For details of how and when you will receive your payment please visit our benefit payment page. Sandwell pensioners who received a letter from the council before Christmas with a £200 payment are being reminded to make sure they cash it in by the middle of For more information, email us at sandwell_enquiry@sandwell. uk will no longer receive emails our new email address will be home_ownership@sandwell. 89: £771. Join the housing register. Problems paying your Service Charge Final reminder issued on £200 payments for Sandwell pensioners. Landlords who receive direct payment of Housing Benefit can access information about their payments on the landlord portal. For information on finding a home, reporting a repair, paying your rent and housing advice. You would be responsible for paying the shortfall to the Council for your rent. Rent. You are responsible for paying your own rent to the landlord. Confirm that the information we have is correct. It's really easy to register for a MySandwell account.
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